• Neutral Position The leader stands comfortably before the audience, hands at his
sides. His posture is good.
• Feet The leader positions himself where everyone can see and hear him without
distraction. If possible, the leader moves around during the presentation.
• Hands The leader uses his hands and arms as communicating tools, inviting the
audience’s participation while not distracting them with constant motion.
• Mouth The leader communicates loudly enough for everyone to hear, and clearly
enough for everyone to understand. He varies the tone of his voice as he talks.
• Eyes The leader makes eye contact with listeners.
• Ears The leader is aware of how listeners respond to what he says, and he adjusts his
communicating to fit their needs.
